Support is a critical part of print automation. Even the best workflow loses value if a plant cannot get a quick answer when a console, device, or job setup issue appears during production.
Worldwide support allows print sites to keep moving with faster troubleshooting, clearer escalation, and more consistent guidance across time zones and production environments.
For printers, that means shorter interruptions and a better chance of resolving issues before they become costly production delays. It also helps teams adopt new tools more confidently.
Rutherford’s support story is therefore part of the product story: a workflow is only useful when the teams using it can rely on practical, fast, and knowledgeable assistance.